Terms and Conditions

HS Language & Communication Consultants offers a range of services including but not limited to writing, translating, transcribing, book-related services, and consultancy on language and communication. Specific details of services to be provided in service agreements or project proposals.

Fees for services provided by HS Language & Communication Consultants will be agreed upon prior to commencement of work. Payments shall be made in MWK unless otherwise specified. HS Language & Communication Consultants reserves the right to withhold delivery or suspend services until outstanding payments are received.

HS Language & Communication Consultants will make reasonable efforts to adhere to agreed-upon delivery timelines. Timelines may be affected by factors including but not limited to scope changes, client delays in providing necessary materials or approvals. HS LCC will communicate any unexpected delays immediately and seek client agreement on revised timelines where necessary.

HS Language & Communication Consultants is committed to delivering services of the highest quality. Clients are encouraged to provide feedback during the course of projects to ensure alignment with expectations. Revisions and corrections will be undertaken within a reasonable timeframe following delivery, as agreed upon between HS Language & Communication Consultants and the client.

HS Language & Communication Consultants acknowledges the confidential nature of client information and undertakes to handle all client data and materials with the utmost confidentiality. Information shared with HS LCC will not be disclosed to third parties without explicit consent, except where required by law.

Either party may terminate services with written notice. HS Language & Communication Consultants reserves the right to invoice for work completed up to the date of termination. Clients are responsible for payment of any outstanding fees at the time of termination.